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Terms of Service

Last Updated: May 15, 2023

Welcome to Power Terra. These Terms of Service ("Terms") govern your use of the Power Terra website (power-terra.com) and any related services provided by Power Terra. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the website.

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Cookie Policy.

2. Changes to Terms

Power Terra reserves the right to modify these Terms at any time. We will provide notice of any material changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide and be bound by the modified Terms.

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions or other content on the site is accurate, complete, reliable, current, or error-free. In the event of a pricing error, Power Terra reserves the right to cancel any orders placed for products listed at the incorrect price.

3.2 Availability and Pricing

All products are subject to availability. Prices for products are subject to change without notice. Power Terra reserves the right to modify or discontinue any product or service without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the product.

3.3 Product Customization

For custom orders, please note that products are made to your specifications and therefore cannot be returned unless faulty. Please ensure that all details provided for custom orders are correct.

4. Orders and Payments

4.1 Order Acceptance

Your order is an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.

4.2 Payment Terms

All payments must be made at the time of ordering. We accept various payment methods as indicated on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including taxes, shipping, and handling).

4.3 Taxes

You are responsible for all applicable taxes related to your purchase. For orders shipping within Denmark, VAT is included in the displayed prices.

5. Shipping and Delivery

5.1 Delivery Times

Delivery times are estimates only and begin from the date of shipping, not the date of order. Power Terra is not responsible for delays due to customs, shipping carrier delays, or other circumstances beyond our control.

5.2 Shipping Costs

Shipping costs are calculated based on the delivery location and the size and weight of the items ordered. Free delivery is offered for orders over a certain value within Denmark, as specified on our website.

5.3 Inspection of Goods

You agree to inspect all products promptly upon receipt. If a product is damaged upon delivery, please notify us within 48 hours of receipt.

6. Returns and Refunds

6.1 Return Policy

You may return most products within 30 days of delivery for a full refund. Products must be in their original condition, unused, and in their original packaging. Custom-made products cannot be returned unless faulty.

6.2 Refund Process

Refunds will be issued to the original payment method used for purchase. Processing time for refunds may vary depending on your payment provider.

6.3 Faulty Products

If you receive a faulty product, please contact us within 48 hours of receipt. We will arrange for repair, replacement, or refund as appropriate.

7. Warranty

Power Terra provides a 5-year warranty on all furniture against manufacturing defects. This warranty does not cover damage resulting from misuse, normal wear and tear, or modifications to the product. For full warranty details, please contact our customer service.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, and software, is the property of Power Terra or its content suppliers and is protected by Danish and international copyright, trademark, and other intellectual property laws.

9. User Content

By posting, uploading, or otherwise making available any content on our website (such as reviews or comments), you grant Power Terra a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Power Terra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the website or products
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website

11. Indemnification

You agree to defend, indemnify, and hold harmless Power Terra, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.

13. Dispute Resolution

Any legal action or proceeding relating to your access to, or use of, the website or these Terms shall be instituted in the courts of Copenhagen, Denmark. You and Power Terra agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

14. Severability

If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

15. Entire Agreement

These Terms constitute the entire agreement between you and Power Terra regarding the use of the website and supersede all prior and contemporaneous written or oral agreements between you and Power Terra.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Power Terra
Strandgade 27
1401 Copenhagen K
Denmark
Phone: +45 3333 7777
Email: [email protected]

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